Click and collect

Click & Collect orders can take up to 3 working days before ready for collection. Wait to hear from us to confirm it is ready before collecting your order. For customisation items please Allow an extra 3-10 days for delivery.

PLEASE NOTE: If the order is not collected within 60 days from order fulfilment date the items from your order will be added back into stock and a credit will be issued. *Customised orders will not be credited or added back to stock*

Shop online and pick up for free in-store. Choose your products online, select Click & Collect and wait to hear from us. Once ready, you'll be able to collect your order in-store. Read more about Click and collect here.

In the checkout process, under the shipping options, you will be able to select your preferred location to collect your order.

You can collect your order from two locations currently, our concept store in Sydney or our warehouse in Melbourne. Click here for more information on locations.

To collect your order, wait to hear from us via email confirming that your order is ready for collection (please check your junk email). Bring with you your order confirmation along with some photo ID and head to the in-store collection desk. Orders can take up to 3 working days. For customised items please allow an extra 3-10 days for delivery.
 

Bring with you your order confirmation along with some photo identification and head to the in-store collection desk

Yes, all they will need is a copy of the order confirmation email and photo ID, so that the store can make a note of who collected the order.

Once your order is ready for collection and you’ve been notified, the store will hold your order for 30 days.